{"id":1035,"date":"2025-04-03T19:39:48","date_gmt":"2025-04-03T19:39:48","guid":{"rendered":"https:\/\/alpen-studio.com\/?page_id=1035"},"modified":"2025-04-24T19:40:36","modified_gmt":"2025-04-24T19:40:36","slug":"cancellation-policy-of-alpen-studio","status":"publish","type":"page","link":"https:\/\/alpen-studio.com\/en\/cancellation-policy-of-alpen-studio\/","title":{"rendered":"Cancellation Policy"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:20px;--awb-padding-bottom:0px;--awb-margin-top:0px;--awb-margin-bottom:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1040px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:3.84%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:3.84%;--awb-spacing-left-medium:3.84%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"--awb-aspect-ratio: 100 \/ 133;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-none has-aspect-ratio\"><img decoding=\"async\" width=\"2000\" height=\"1500\" title=\"image00008\" src=\"https:\/\/alpen-studio.com\/wp-content\/uploads\/2025\/01\/image00008.jpeg\" class=\"img-responsive wp-image-966 img-with-aspect-ratio\" data-parent-fit=\"cover\" data-parent-container=\".fusion-image-element\" alt srcset=\"https:\/\/alpen-studio.com\/wp-content\/uploads\/2025\/01\/image00008-200x150.jpeg 200w, https:\/\/alpen-studio.com\/wp-content\/uploads\/2025\/01\/image00008-400x300.jpeg 400w, https:\/\/alpen-studio.com\/wp-content\/uploads\/2025\/01\/image00008-600x450.jpeg 600w, https:\/\/alpen-studio.com\/wp-content\/uploads\/2025\/01\/image00008-800x600.jpeg 800w, https:\/\/alpen-studio.com\/wp-content\/uploads\/2025\/01\/image00008-1200x900.jpeg 1200w, https:\/\/alpen-studio.com\/wp-content\/uploads\/2025\/01\/image00008.jpeg 2000w\" sizes=\"(max-width: 640px) 100vw, 600px\" \/><\/span><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:3.84%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:3.84%;--awb-spacing-left-medium:3.84%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"--awb-margin-bottom:-.5rem;--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h3 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Clear terms, no surprises<\/h3><\/div><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Cancellation policy of Alpen Studio<\/h2><\/div><div class=\"fusion-text fusion-text-1\"><p class=\"\" data-start=\"144\" data-end=\"399\">We understand that plans can change. That&#8217;s why we at Alpen Studio have clear and fair cancellation policies. This way, you know exactly where you stand should your stay not go ahead unexpectedly. <strong data-start=\"341\" data-end=\"384\">The cancellation policy of Alpen Studio<\/strong> is as follows:<\/p>\n<p><strong>Cancellation by the guest<\/strong><\/p>\n<ul>\n<li><strong>Up to 30 days before arrival<\/strong><br \/>\nCancellation free of charge. You will receive a full refund.<\/li>\n<li><strong>Between 30 and 14 days before arrival<\/strong><br \/>\nWe will charge 50% of the total amount.<\/li>\n<li><strong>Within 14 days before arrival<\/strong><br \/>\nIf cancelled, we charge 100% of the total amount.<\/li>\n<li><strong>No-show or early departure<\/strong><br \/>\nIn case of no-show or early departure during the stay, the full amount of the reservation will be charged.<\/li>\n<\/ul>\n<p><strong>Cancellation due to force majeure<\/strong><\/p>\n<p>If there are official travel restrictions or government measures that make it impossible to travel or stay, we will consider whether a free rebooking or voucher is possible on a situation-by-situation basis.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:20px;--awb-padding-bottom:20px;--awb-margin-bottom:0px;--awb-background-color:var(--awb-color6);--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1040px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:3.84%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:3.84%;--awb-spacing-left-medium:3.84%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-3 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"--awb-margin-bottom:-.5rem;--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h3 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Always useful<\/h3><\/div><div class=\"fusion-title title fusion-title-4 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:var(--awb-color1);--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Travel Insurance<\/h2><\/div><div class=\"fusion-text fusion-text-2\" style=\"--awb-text-color:var(--awb-color1);\"><p><strong>Recommendation: travel insurance<\/strong><\/p>\n<p>We recommend purchasing travel and cancellation insurance. This way you are protected against unexpected situations such as illness, cancellation or other personal circumstances. Among others, travel insurance can be purchased from <a href=\"https:\/\/www.allianz-assistance.co.uk\/\">Allianz Assistance<\/a>.<\/p>\n<p>Please note that this is only an advice. We are not liable for the travel insurance or its terms and conditions. It is important to read the policy carefully yourself and check whether it meets your needs.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:3.84%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:3.84%;--awb-spacing-left-medium:3.84%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"--awb-aspect-ratio: 100 \/ 80;--awb-object-position:32% 41%;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-2 hover-type-none has-aspect-ratio\"><img decoding=\"async\" width=\"2560\" height=\"1920\" title=\"IMG_3511\" src=\"https:\/\/alpen-studio.com\/wp-content\/uploads\/2025\/01\/IMG_3511-scaled-e1738358008676.jpeg\" class=\"img-responsive wp-image-505 img-with-aspect-ratio\" data-parent-fit=\"cover\" data-parent-container=\".fusion-image-element\" alt srcset=\"https:\/\/alpen-studio.com\/wp-content\/uploads\/2025\/01\/IMG_3511-scaled-e1738358008676-200x150.jpeg 200w, https:\/\/alpen-studio.com\/wp-content\/uploads\/2025\/01\/IMG_3511-scaled-e1738358008676-400x300.jpeg 400w, https:\/\/alpen-studio.com\/wp-content\/uploads\/2025\/01\/IMG_3511-scaled-e1738358008676-600x450.jpeg 600w, https:\/\/alpen-studio.com\/wp-content\/uploads\/2025\/01\/IMG_3511-scaled-e1738358008676-800x600.jpeg 800w, https:\/\/alpen-studio.com\/wp-content\/uploads\/2025\/01\/IMG_3511-scaled-e1738358008676-1200x900.jpeg 1200w, https:\/\/alpen-studio.com\/wp-content\/uploads\/2025\/01\/IMG_3511-scaled-e1738358008676.jpeg 2560w\" sizes=\"(max-width: 640px) 100vw, 600px\" \/><\/span><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:0px;--awb-padding-bottom:0px;--awb-margin-top:20px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1040px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:3.84%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:3.84%;--awb-spacing-left-medium:3.84%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"--awb-aspect-ratio: 100 \/ 81;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-3 hover-type-none has-aspect-ratio\"><img decoding=\"async\" width=\"1920\" height=\"1091\" title=\"hd-Sommer-Panorama-Wilder-Kaiser-Astbergsee-Sebastian-Hasenauer\u00a9tvbwilderkaiser\" src=\"https:\/\/alpen-studio.com\/wp-content\/uploads\/2025\/01\/hd-Sommer-Panorama-Wilder-Kaiser-Astbergsee-Sebastian-Hasenauer\u00a9tvbwilderkaiser.jpg\" class=\"img-responsive wp-image-1081 img-with-aspect-ratio\" data-parent-fit=\"cover\" data-parent-container=\".fusion-image-element\" alt srcset=\"https:\/\/alpen-studio.com\/wp-content\/uploads\/2025\/01\/hd-Sommer-Panorama-Wilder-Kaiser-Astbergsee-Sebastian-Hasenauer\u00a9tvbwilderkaiser-200x114.jpg 200w, https:\/\/alpen-studio.com\/wp-content\/uploads\/2025\/01\/hd-Sommer-Panorama-Wilder-Kaiser-Astbergsee-Sebastian-Hasenauer\u00a9tvbwilderkaiser-400x227.jpg 400w, https:\/\/alpen-studio.com\/wp-content\/uploads\/2025\/01\/hd-Sommer-Panorama-Wilder-Kaiser-Astbergsee-Sebastian-Hasenauer\u00a9tvbwilderkaiser-600x341.jpg 600w, https:\/\/alpen-studio.com\/wp-content\/uploads\/2025\/01\/hd-Sommer-Panorama-Wilder-Kaiser-Astbergsee-Sebastian-Hasenauer\u00a9tvbwilderkaiser-800x455.jpg 800w, https:\/\/alpen-studio.com\/wp-content\/uploads\/2025\/01\/hd-Sommer-Panorama-Wilder-Kaiser-Astbergsee-Sebastian-Hasenauer\u00a9tvbwilderkaiser-1200x682.jpg 1200w, https:\/\/alpen-studio.com\/wp-content\/uploads\/2025\/01\/hd-Sommer-Panorama-Wilder-Kaiser-Astbergsee-Sebastian-Hasenauer\u00a9tvbwilderkaiser.jpg 1920w\" sizes=\"(max-width: 640px) 100vw, 600px\" \/><\/span><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:3.84%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:3.84%;--awb-spacing-left-medium:3.84%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-5 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"--awb-margin-bottom:-.5rem;--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h3 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">We are here for you<\/h3><\/div><div class=\"fusion-title title fusion-title-6 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Modification or cancellation<\/h2><\/div><div class=\"fusion-text fusion-text-3\"><p>Changed plans?<br \/>\nNo worries &#8211; we understand that sometimes it is necessary to change plans. Whether it is due to unforeseen circumstances, personal reasons or other situations, we are here to support you.<\/p>\n<p>If you need to change or cancel your booking, feel free to <a href=\"https:\/\/alpen-studio.com\/en\/contact-alpen-studio-ellmau-2\/\">contact us<\/a>. Our team is here to help you personally and work with you to find the best solution. We will make sure everything is arranged quickly and easily, so you don&#8217;t have to worry.<\/p>\n<p>Don&#8217;t hesitate to reach out to us by email &#8211; we&#8217;re happy to help!<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":267,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1035","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Cancellation policy of Alpen Studio | Alpen Studio<\/title>\n<meta name=\"description\" content=\"View Alpen Studio cancellation policy? 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